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We support Gmail, Outlook, and shared inboxes. Whether you use Google Workspace or Microsoft 365, your AI Agent will work natively within your existing setup—no switching platforms required.

The AI Agent reads incoming messages and automatically creates a suggested response based on context and past conversations. Drafts appear as a “drafts” in Gmail or Outlook, ready for your review, edit, or approval.

By default, the AI only creates drafts—you remain in full control. In the future you can enable auto-send on specific workflows if desired, but this is always configurable on your terms.

We’re fully GDPR-compliant and prioritize data protection. All data is encrypted in transit and at rest. Your data is never used to train external models, and access to your email or systems is tightly permissioned and revocable at any time. Virtualworkforce.ai is ISO9001, 27001 and NIS2 certified.

Our AI Agents are trained to handle repetitive, high-volume email tasks like responding to customer inquiries, processing orders, sending invoices, triaging tickets, scheduling appointments, and more. Each Agent is tuned for real business workflows—not just generic chat.

Yes. You can set tone of voice, define escalation rules, apply safety filters, and configure workflow-specific behavior. Each Agent can be tailored to match your company’s communication style and operational guidelines.

Virtualworkforce.ai connects with your CRM, ERP, ticketing systems, and internal databases via APIs or you can connect your ERP via an SQL database connection. This gives the AI full context when generating responses or performing tasks, ensuring replies are accurate and informed.

Most customers see measurable time savings within the first week. There’s no code required—just connect your tools, activate your Agent, and watch it start working within minutes.

No. Our pre-built Agents come ready to use. You can fine-tune them with simple rules and preferences, but there’s no need for model training. Business users can configure everything from the dashboard.

Virtualworkforce.ai Agents are designed specifically for business workflows. Unlike general-purpose AI, our Agents understand your internal systems, maintain long-term context, automate actions (not just text), and follow custom rules to ensure operational accuracy.

Yes. You can create separate Agents for departments like sales, customer support, logistics, or finance—each with their own integrations, tone, permissions, and behavior. This allows you to scale automation across your organization with precision.

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