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Supply chain customer service automation solutions
Supply chains today: Current challenges and opportunities Modern supply chains today face a dynamic mix of challenges and opportunities. Rising customer expectations for real-time updates and personalised services are putting pressure on companies. Customers expect accuracy, speed, and transparency at every stage of the supply chain. Meeting these demands is becoming difficult due to the […]

AI in Freight Forwarding: Automation for Forwarders
AI in Logistics and Freight Forwarding The AI in logistics landscape has evolved rapidly, with tools being adopted across the freight forwarding sector to support efficiency, improve freight planning, and make better use of real-time data. Artificial Intelligence is transforming supply chain management by enabling freight forwarders to analyse vast amounts of data and make […]

Tracking Email Automation for Logistics
How Email Automation is Transforming the Logistics Sector and Reducing Manual Work The logistics sector is undergoing a significant shift in communication practices, with email automation playing a central role. In many organisations, the sheer email volume handled is immense. McKinsey research indicates that employees spend 28% of their workweek on email management, a large […]

Optimize logistics for faster response times and delivery
The role of logistics technology and the importance of real-time in supply chain management for operational efficiency Modern logistics technology has transformed the way companies handle complex operations by reducing manual tasks and enhancing decision-making. Automation tools now replace time-consuming spreadsheets with centralized systems that improve efficiency by up to 30%. This shift allows logistics […]

AI to Generate Talking Points from Threads
ai: Foundations of Talking Point Generation AI-driven systems have rapidly advanced, making it possible to process complex data sets of conversations and threads in ways that were unimaginable even a few years ago. At the core, AI models such as GPT-3, BERT, and T5 offer cutting-edge Natural Language Understanding (NLU). These AI models can accurately […]

AI Tool to Pull Recent Emails Before Calls
ai in email AI in email has grown from simple spam filters to sophisticated machine learning systems that rank, summarize, and prepare messages for specific tasks such as calls. Modern platforms integrate AI features like relevance-based ranking, real-time summarization, and smart suggestions to help professionals prepare faster. Gmail, for instance, now uses AI to highlight […]